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Frequently Ask Questions

We repair a wide range of devices including laptops, desktop computers, smartphones, tablets, and more.
Yes, we use genuine parts sourced directly from manufacturers or trusted suppliers to ensure quality and compatibility.
Repair times can vary depending on the issue and device type. Simple repairs may take a few hours, while more complex issues could take longer.
Yes, we provide a warranty on parts and labor for all repairs. Specific warranty periods may vary depending on the type of repair.
If your device is deemed beyond repair, we can discuss alternative options such as data recovery or trade-in programs.
Yes, we provide on-site repair services for certain types of repairs or for corporate clients. Please contact us for more details.
Yes, you can track the status of your repair through our online portal or by contacting our customer service team.
We accept various payment methods including credit/debit cards, cash, and digital wallets. We also offer financing options for larger repairs.
Yes, we offer data recovery services for both computer and mobile devices. Our experts can retrieve lost data due to hardware failure, accidental deletion, or software issues.
We provide tips and recommendations on device maintenance, software updates, and protective measures to minimize the risk of future problems.
Yes, we offer diagnostic services to identify the root cause of issues. Our technicians will provide a detailed assessment and repair estimate.
We take data privacy seriously and ensure strict confidentiality. We recommend backing up your data before bringing in your device for repair.
Yes, we specialize in repairing water-damaged devices using advanced drying techniques and component replacements as needed.
Yes, we provide pickup and delivery services for your convenience. Fees may apply depending on location and service type.
Repairs under warranty should typically be handled by authorized service providers. We can assist with out-of-warranty repairs or provide guidance on warranty coverage.
Yes, we offer training workshops for individuals interested in learning basic repair techniques. Check our schedule for upcoming sessions.
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